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Originally Posted by dghii
You have a broken cable on the side that isn't moving.
You need to get your convertible top and clam shell disconnected from the top mechanism and then replace the cable. Each cable is about $30 and not that difficult to replace.
There are lots of threads with instructions for fixing top mechanisms.
What year is your car?
Is the top currently up or down? It is much easier to disconnect if it is down.
You can use your top manually while you assess your repair.
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1999 and the top is up. It seems hard to get to anything with the top up. Thanks.