Hey, folks, didn't want to put up an update until things were done, but jdiba, you were right. I called the insurance company and explained what happened, and they did indeed replace it. Initially I was being told that if it was wear and tear then it would not be covered. I guess it kind of falls into a limbo area, because the back window, vinyl or not, should fall under glass repair, and yet it doesn't because the top as a whole, being canvas, is considered upholstery. I really couldn't tell you how it got to the point that it did...I got tossed around between three or four different people in the span of about an hour, finally talked to someone who knew what needed to be done, and it was covered for my deductible.
I did explain to them that it literally was fine one day and then torn the next time I saw it, and there wasn't any sort of indication telling me it was about to happen.
I went to a local shop that is certified by my insurance to make body repairs. Since they don't do upholstery work, they farmed the work out to a local auto upholstery shop who purchased a Robbins glass window top, for which I paid the cost difference between it and a vinyl windowed Robbins replacement. Gladly, totally worth it.
I was told to expect the job to take about a week
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, but I got a call the very next day saying it was done, and picked it up today during lunch. I guess they wanted to give themselves some wiggle room.
Looks great, fits great, still haven't cycled it a few times yet to be sure all's well, but very happy with the turnout. Highway noise is
much less, and now I don't have to worry about my back window getting foggy or moisture covered inside. The view out the back really isn't that diminished by the glass size, I am just happy to be able to see out the back clearly when the top is up.
Looks like I owe you a beer, jdiba.