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on the plastic piece at the top of your spoiler there are three plastic push pins. you have to push them in and the plug they are in will come out. once you have removed those you can pop (gently) the plastic piece off. under that is thspoiler itself. it is held on by two torx screws one on each actuator post. once you remove those the spoiler will come right off. under that you have to take off two screws on each actuator base. from there you have to do the rest from the inside of the trunk. take apart the latch cover, pull up the carpet and you can see the rest. my guess is the wire operating one of your actuators broke. I doubt you can fix it. the whole assembly will probably have to be bought from a junker. this is just what I can remember from the top of my head and should get you on your way. btw none of this is any fun at all.
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