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Waiting 4 hours is inexcusable, unless you break down in the middle of nowhere. Porsche Roadside must be erratic, but it is free and I had a good experience with it here in Portland, Oregon. When my '04 S was 3 weeks old, and the third time I put the top down, the linkage broke with the top stuck half open. Roadside was there with a flatbed in 30 minutes, had it out to the dealership and fixed the same day.
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