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"We currently have a 100% effectiveness rating with retrofits, none have failed, not even those that were installed incorrectly."
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This statement even refers to the DIY set of components we have supplied for others to install in the instances where instructions were not followed and complications existed. None of those have failed either.
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What does a 100% effectiveness rating with retrofits mean? Than no engine that you have done a retrofit has failed?
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Correct.
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Or no engine has failed from the IMS cause?
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This as well.
All totaled between retrofits and updated engines, the number is very close to 70. This number doesn't include the numbers from bearing kits that we sold to other shops and etc for installation elsewhere.
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Do you track the mileage of these cars?
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Absolutely. All VINs are logged and crossed with IMSR bearing flange serial numbers as well as door jamb decals.
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Do the owners of these cars who have had this procedure done check-in with you and report on the status of their engines
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Yes, the majority stay in touch as we grow more close relationships with many after we complete the retrofits.
We do make follow up calls every so often with the owners of the cars. That reminds me that its time to make another round of those calls...