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I'm not sure whether the questionnaire comes with the delivery or is mailed after it. If Porsche can't get its act together and deliver cars in a more organized fashion, and if the dealership couldn't care less, I'm not sure the questionnaire really matters. From what I've heard, other manufacturers really hold dealers' feet to the fire if the customer isn't satisfied. Not Porsche. After I finally reached the PCNA regional manager (and copied the CEO on e-mails), I got one call from the dealership GM that didn't improve the situation one bit. That was it. I haven't heard boo from the dealership since that time and I don't expect to until the car arrives and they want their money.
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