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gschotland · 01-04-2010, 08:03 PM

Even if they cost a bit more I'd definitely go with GBOX over Vertex because they're a gearbox specialist that's been at it for 30 years and they do race car work. Whatever problems your 'box has they've seen 1000 times.

My one customer service experience with Vertex wasn't good. It wasn't about a major rebuild item, but something much smaller and simpler. I was left with a very bad taste in my mouth and with the impression that they're a slipshod outfit. I'd never have them rebuild something as sensitive as my gearbox or any other major component, nor would I buy anything mechanical/electrical that's been remanufactured.

What really sealed it for me was a comment about them from a frequent contributor to this forum (who shall remain nameless) that he'd heard a number of "pretty scary stories" about their rebuild work.

01-04-2010, 08:03 PM	#3
gschotland Registered User Join Date: Apr 2006 Location: nj Posts: 389	Even if they cost a bit more I'd definitely go with GBOX over Vertex because they're a gearbox specialist that's been at it for 30 years and they do race car work. Whatever problems your 'box has they've seen 1000 times. My one customer service experience with Vertex wasn't good. It wasn't about a major rebuild item, but something much smaller and simpler. I was left with a very bad taste in my mouth and with the impression that they're a slipshod outfit. I'd never have them rebuild something as sensitive as my gearbox or any other major component, nor would I buy anything mechanical/electrical that's been remanufactured. What really sealed it for me was a comment about them from a frequent contributor to this forum (who shall remain nameless) that he'd heard a number of "pretty scary stories" about their rebuild work. Last edited by gschotland; 01-05-2010 at 11:14 PM.