Try this, have someone work the switch while you push the mirror to the inboard side so the outside mirror edge is sticking out. Now grab the glass mirror edge and pull it out with a steady pull. If your mirror is heated a wire will need to be disconnected once the glass pops loose. The mirror is a stout piece of glass so don"t be too nervous. Once it's removed you should be able to see what the problem is and fix it.
Let us know you progress, it might help someone else on the forum.
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Sadly on the outside looking in.
"Drive it like the Doctor ordered"
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