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Just spoke with Softronic and brought up your issue Jay as I was confused by the conversation you had with them and she said that your setup is not normal due to you converting your car to a 3.4 996 engine and that your car's base year is a '99. She said there were several variables involved with conversions and that their software harness is not even compatible with models prior to 2000. She also confirmed that conversion files are not on special. You might want to give them a call to get better clarification on your setup but it doesn't sound like your setup will work with what they are offering and requires something different.
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