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Well, I found out what was wrong. I took the link, printed it out and started to look things over with the top half up. Lo and behold, one of the straps holding the cable in place where the top keeps poping out of the guide is torn, so the cable won't pull that particular piece of fabric close to the guide.
Took me 2 minutes to find, literally, while the dealership in Albuquerque kept my car on the lot for 7 days, after which they said it was fixed. Well, long story short it was never fixed.
I just don't get it. Maybe they are billing Porsche for warranty repairs they have no intent to make...meaning if I brought it in for repairs 4 times for the same issue, maybe they've found a way to milk the system from Porsche.
Oh well, enough of all this. I'll go to Colorado for repairs.
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