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Originally Posted by bmussatti
Nick, I think part of the potential problem here is that Porsche has since updated thier oil recommendations, and that trumps the info in the Owner's Manual.
JCL12, how do you know the oil in the car is 5W30? Are you going by the actual receipt, which may be wrong? Or did they specifically tell you 5W30? I would bet they used the correct oil if they just did this last Fall. Give them a call, play "dumb" and ask the service advisor, "What viscosity oil do you use in the Porsche?" And see what they say.
If they in fact used 5W30...I would ask for a refund in some way or part. Worth a call to PCNA too. This may only work if they were a Porsche dealership.
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Well, I don't think i'll be getting a refund. The dealer was 400 miles away. The tech told me he was using 5w30, we debated 0w40 vs 5w30 and I gave in. Bad move on my part. I watched him pour from a large 5w30 jug...so that is how I know. My receipt may also say as such.
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Moving on, I have been reviewing costs and basic scope of work for the 45K. The only "value add" work they seem to be doing is oil and filters. All else looks like inspection....so what otherparts and labor for fixing/changing parts are included?
The qoutes I have so far are $950 and $725 all from dealers in the northern VA / southern MD area. My goal is to trim cost below $550 and retain quality. Is this possible? (I still have 1 informal request for qoute out and I am sending more)