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Just an update on things. I have a meeting with the President and Service Manager this week to discuss the fact that they clearly attempted to defraud me on my service visit and damaged my car.
I have documented proof of their attempt to defraud me pertaining to the brand new wheel they told me that was "visually bent" which was spun a few days later by another shop on a Hunter 97XX and found perfectly true, as well as the fact that they tried to scam me by telling me my window regulator needed replacement ($600 parts and labor), after apparently disconnecting the microswitch to the interior door handle.
With regard to their ability (or lack thereof) with respect to operating as a competent shop- they completely missed damaged suspension bits and their alignment was horribly off, after two tries.
Depending upon the outcome of this meeting, this matter will either be resolved by financial settlement, or will go to my attorney for further action and PCNA and the BBB will be involved.
Patrick
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