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Wow, Patrick, that's quite a story. The rude behavior was truely uncalled for. That's decent of Steve to try to make things right after-the-fact, but in the end he should never have treated a customer like that.
I'm surprised you couldn't get your geometry numbers ever. I was able to get the numbers from Pep Boys when they aligned my Hyundai. One would think a Porsche dealership could do the same.
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