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It's not the first time they did this...
I wanted a PPI on my car before I bought it... I went to a dealer in Madison Wisconsin because Napleton's wanted around $400!!! The Madison dealer charged $125... and they had the same criteria.
I don't know why I even call Napleton's anymore. I have no idea how they are in business being close to Madison and the Chicago burbs.
I have NO problem paying for work on my car... I do however have a problem being taken advantage of. And I've avoided that thus far by calling around.
So I could care less what they think of my feelings.
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