Before you do anything, I would get an attorney to write a demand letter that they cover your failure as per the terms of your warranty contract. It really is a shame, but you'd be amazed how many companies try to screw the consumer over, however, once said consumer has an attorney handle the matter on their behalf its amazing how many of these companies decide to play ball fairly. They're not stupid: If they can deny your claim (or whatever line of business they are in) and you shut up and go away, they just significantly padded their bottom line. However, as they are not stupid, once things get to the legal level, they know they are not going to win that fight and will thus cooperate (as they were supposed to in the beginning).
It may cost you a few hundred dollars, but the first thing I would do would be to contact an attorney and have him write a letter and make a phone call. If you have go further after that, that becomes a decision of risk and reward (i.e. how much it will cost you to fight and how likely it is you'll win).
Patrick
|