Quote:
Originally Posted by Brucelee
I would take issue with using 90 day satisfaction rates to claim I build a quality car.
I think the three year data is much more valid and Porsche shows up as much more average in that data.
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That's very true. What's more is that someone needs to develop a metric that is much more quantitative vs. the subjective opinion survey format of J.D. Powers. While the car companies covet these, they don't hold much weight with me.