986 Forum - The Community for Porsche Boxster & Cayman Owners - View Single Post

Mountain Man · 08-09-2007, 05:07 PM

JD Power's methods are suspect. They claim to have contacted 53,000 owners for the survey, but never say how many responded! I know that whenever I received one of their "surveys", I filed it in the circular file. Think about it ... Jaguar ranked in the top eleven ... BWAAAAAAAHAAAAAHAAAAAA! Typically, people who are not satisfied are more likely to respond than people who are satisfied. Plus, if they only receive two disgruntled surveys for a particular make ... Voila! we have a survey result. This is NOT a scientifically rigorous survey ... it is just junk-science, IMHO.

08-09-2007, 05:07 PM	#5
Mountain Man Registered User Join Date: Jul 2007 Location: Virginia Posts: 4	JD Power Survey JD Power's methods are suspect. They claim to have contacted 53,000 owners for the survey, but never say how many responded! I know that whenever I received one of their "surveys", I filed it in the circular file. Think about it ... Jaguar ranked in the top eleven ... BWAAAAAAAHAAAAAHAAAAAA! Typically, people who are not satisfied are more likely to respond than people who are satisfied. Plus, if they only receive two disgruntled surveys for a particular make ... Voila! we have a survey result. This is NOT a scientifically rigorous survey ... it is just junk-science, IMHO.