That sucks. Hopefully (I'm assuming) you paid for them on a credit card. Call them back, and kindly remind them that you'd much prefer to work this out directly than to have to fight it with a credit card chargeback which costs them money and causes them to lose a client.
If they refuse to work with you, call your bank, report to them that the merchandise received was not what you ordered, send the mats back to them via a trackable method, fill out the forms once your credit card bank sends them to you, and you more than likely will not be obligated to pay for them.
I really hate having to settle things in this manner, but due to past experiences, this is why I will ONLY pay for things online with my Citibank credit card.
Good luck.
Patrick
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