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Old 01-26-2016, 03:27 PM   #1
On the slippery slope
 
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Originally Posted by particlewave View Post
My beef is that I know exactly what's wrong with the LN magnetic drain plug, so I must assume that LN does, too. Yet, I have not seen the problem acknowledged or addressed yet. Instead, I see representatives and supporters of the product place blame on the customer.

The design is flawed...

Again, I applaud the customer service, but I'd have a lot more respect for someone that came out said, "hey, we messed up, we've noticed a design flaw and fixed it".
OK Charles, don't keep us in suspense
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Old 01-26-2016, 06:03 PM   #2
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Anyone knows how come we don't have the smiley dude with the popcorn like other forums have?
Could be very useful right now
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Old 01-26-2016, 07:21 PM   #3
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Originally Posted by Meir View Post
Anyone knows how come we don't have the smiley dude with the popcorn like other forums have?
Could be very useful right now
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Old 01-26-2016, 08:10 PM   #4
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Originally Posted by JayG View Post
OK Charles, don't keep us in suspense
The very things touted as advantageous

LN addressed the issue with OEM drain plugs stripping by providing a larger hex socket and making the plug out of a harder aluminum alloy: 6061-T6.
Great ideas, but this means the the plug wall is thinner and the material is more brittle, hence the cracks, from microscopic to large enough to be seen with the naked eye.
When you tighten a bolt, plug, etc. with a hex drive, radial force is exerted from the axis of rotation outward. Depending on the force exerted, a softer alloy will strip and a harder alloy may crack.

I'd be happier with a softer alloy and OE size hex. Please don't think I'm bashing LN or the 3 amigos as they contribute greatly to the community. I just don't agree with the "blame the end user" mentality.
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Last edited by particlewave; 01-26-2016 at 08:14 PM.
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