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Old 05-09-2018, 01:42 PM   #1
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A customer service review

So I bought one of these from Ben before he started selling them through Chris. A few months back. The car was in storage over the winter so I just got it back in my garage. Couldn't wait to install this. Pulled everything apart and had an issue with the bearing fitment in one of the cups. Tolerances too tight for the cup to slip over the bearing. So there I stand in my garage with a Porsche Interior pulled apart and no shifter. You have to break the old one to get it out. So I'm screwed. Then the panic sets in. I bought this from an individual not a company. And he's in France. ********************. A couple panic e-mails sent to Chris and Ben and I just got the replacement parts in the mail today. From France. And Ben says he's going to start checking the fitment before sending them so shouldn't be a problem for future buyers. Long story short... Ben & Chris are stand up guys who did right by me. What could have been a shi*ty situation turned out fine. Now... off to the garage to drink some beer and finish installing this shifter.
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Old 05-10-2018, 08:43 AM   #2
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I'm glad we could get your parts to you quickly! Customer service and quality parts, that what Ben and #uniwerksdesign are all about! :-)

Cheers!
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Old 05-17-2018, 05:38 AM   #3
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Quote:
Originally Posted by uniWerks Design View Post
I'm glad we could get your parts to you quickly! Customer service and quality parts, that what Ben and #uniwerksdesign are all about! :-)

Cheers!
Here is a post by someone shooting for a promotion!!!!

Just messing with you, good to see top customer service!!!!
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Old 10-12-2018, 01:06 PM   #4
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Can anyone tell me the size of the C Clips from the original ball bearing short shifter. Mine snapped this morning. Thanks!

Disregard found retainer clips at Lowe's

1" E Clip did the trick. Feels new again.

Last edited by Benitom; 10-15-2018 at 08:35 AM.
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