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Old 03-01-2012, 05:09 PM   #1
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Update:

State Farm is not willing to pay for a new quarter panel. The adjuster told the body shop to pound it out and bondo the panel and paint it.

So, I think I have a reasonable case for diminished value since they don't want to pay to have the work done right.

Anyone know how this works and what I should be asking for or expecting vs. what they might attempt to offer me, if anything?

Last edited by RandallNeighbour; 03-01-2012 at 05:13 PM.
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Old 03-02-2012, 03:52 AM   #2
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Quote:
Originally Posted by RandallNeighbour View Post
Update:

State Farm is not willing to pay for a new quarter panel. The adjuster told the body shop to pound it out and bondo the panel and paint it.

So, I think I have a reasonable case for diminished value since they don't want to pay to have the work done right.

Anyone know how this works and what I should be asking for or expecting vs. what they might attempt to offer me, if anything?
Randall,

I just had to have work done on my car and I will tell you that the "estimator" for Allstate said that he would have everything repaired and use all the same parts with nothing new. I complained and the insurance said "its what we do, we start with what can be reused and go from there". I looked/interviewed body shops and found that Modena Autowerks was highly recommended and when I talked to them about the insurance company MA told me that they would take the car apart and call for a requote and that only new parts would be used in my rebuild. I would suggest calling Jaime at Modena Autowerks and telling him your story and get his thoughts. Long story short - All new parts and car looks INCREDIBLE. Good luck.
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Old 03-02-2012, 11:42 AM   #3
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Originally Posted by RandallNeighbour View Post
So, I think I have a reasonable case for diminished value since they don't want to pay to have the work done right.
i got a nice letter with my state farm renewal last year (i think) stating that SF would no longer be paying diminished value claims and that any diminished value claim would be denied.

my suggestion, pester your agent if you've had a decent relationship with him/her indicating that should they refuse to pay for the repairs returning the car to its condition before the accident, that you will pay it yourself and find a new agent. might have no effect but never hurts to try.
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