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-   -   Window doesn't drop (http://986forum.com/forums/showthread.php?t=25274)

Dave S. 06-27-2010 06:02 PM

Fixed (for now) Window doesn't drop - Adjusted regulator cables
 
So I tried the search but didn't see that same issue:

Today the passenger door window wouldn't drop enough to clear the top when you open the door, and then when my wife closed it, it hung up outside the top. I opened the door and the window drops slightly, but not enough, and then if I push down or sligthly forward on the back edge of the widow it drops, the rest of the way it is supposed to. When you close the door it goes all the way up.
So it seems that something is allowing the glass to hang up even though the mechanism is lowering the proper amount.
Has anyone had the issue and if so how do you fix it. I've already told my wife to stop closing the door by pushing on the window;-).

Dave S.

pk2 06-28-2010 08:02 AM

You might do a search here. There is a trick that involves winding the windows all the way down (or up) and holding for 15 seconds. This resets your windows computer calibration. May or may not be your problem.

Regards, PK

Dave S. 06-28-2010 09:53 AM

Thanks. I actually ran the windows all the way up and all the way down several times and they work fine, like I said, when you open the door, the window mechanism seems to drop, bu the glass only moves slightly down, and I can manually push the glass down another 1/4 inch or so by pushing down on the window. When you close the door, it goes all the way up.
It's a 2003 Boxster S with 20,000 miles on it. I was wondering if there is something that needs to be lubed or a part where the window connects to the mechanism that gets loose of worn ouy quickly. And I'm sure it doesn't help that my wife has a habit of closing the door by pushing on the window.

Dave S.

Quote:

Originally Posted by pk2
You might do a search here. There is a trick that involves winding the windows all the way down (or up) and holding for 15 seconds. This resets your windows computer calibration. May or may not be your problem.

Regards, PK


jhandy 06-28-2010 10:11 AM

like pk2 said, they may need to be reset.

first un plug your battery. then hook it back up. you can tell if they have been reset because when you tap the switch, they dont auto go down like they did before.

now. with the top up and locked, door closed, put the window up and down , and up and down, and up and down.... you can tell when the computer learned when you tap the switch and the window auto goes down.

now open the door, the window should drop.

if it still hangs than you know you have a physical problem rather than an electrical.

the door rails are known to crap out. I would carfully take off the door panel at this point and look to the window on the rails, see if it is hung up on some junk like a piece of broken sound proofing.

while you are at it hit the rails and the gears with some white lithium grease in a spray can.

that should do it.

m208334 06-28-2010 04:53 PM

"Today the passenger door window wouldn't drop enough to clear the top when you open the door"

1. I had the battery disconnected and both of my doors all of the sudden no longer perform the "Drop-down feature" correctly. The Bentley manual instructs to perform a "Window Motor Standardization" by raising the window with the top closed and holding the window up button for 5 seconds. Others suggest running the window up, then down, then up, double clicking the up button, then running windows down and double clicking the window button. There are other variations, but none are working. My window is moving a little, but is still brushing the top. If standardization is successful, the window would drop 13mm (1/2 inch) when a door is opened and would clear the top.

2. The Bentley manual indicates that if standardization does not work, then the a manual adjustment of the window regulator is needed. The window adjustment involves mounting screws (fore/aft), clamping jaw (window angle), Torx (window height), and rails (window rake..alias sealing). Some people suggest that the dealers just replace the window regulator when this problem occurs (maybe because the rails are damaged or the stop is broken).

3. I have also heard that the Central Locking Computer (CLC) controls the window and is known to cause erratic window behavior...especially if the CLC gets wet (located under left seat).

4. There are various micro-switches (1998-2000)that determines if the top is open, inner/outer door handle is pulled, or the a door/bonnet/trunk are opened. This signals are used by the CLC/alarm and to control window/latch opening/closing. The CLC receives almost every signal on the car.

Window Motor Pin 1 <- Contact Switch (from Door)
Window Motor Pin 2 <- Comfort Close (from Pin 42 of CLC)
Window Motor Pin 8 <- Comfort Open (From Pin 40 of CLC)
Window Motor Pin 5 <- Release Tap Up (From Splice 132, from Fuse B6)
Window Motor Pin 3 <- Move Window Down (From Center Console Window Button)
Window Motor Pin 4 <- Move Window Up (From Center Console Window Button)
Window Motor Pin 7 <- 12V
Window Motor Pin 6 <- GND
Door Lock Pin 3 <- Lock (From Door Lock Module)
Door Lock Pin 8 <- GND
Door Lock Pin 5 <- Key Contact Closed (From Door Lock Module)
Door Lock Pin 6 <- Key Contact Open (From Door Lock Module)
Door Lock Pin 4 <- Door Contact (From Door Lock Module)
Door Lock Pin 7 <- Safe Contact (From Door Lock Module)
Door Lock Pin 2 <- CL Motor (From Door Lock Module)
Door Lock Pin 1 <- CLS (From Door Lock Module)
Door Lock Pin 9 <- Safe Motor (From Door Lock Module)
Conv Top Microswitch Lock & Unlock <- Conv Top Open/Close (From CLC Pin I/6)

The inside and outside door handles are spliced together with the Door Contact (Pin 4) and should open the door if Pin 3 is unlocked.

I am interested in understanding how to troubleshoot whether this repair requires a new window regulator, just a window adjustment, a switch or a CLC.

Dave S. 06-29-2010 02:30 AM

Thanks. I think I'm just going to have to take the door apart and see what's going on in there. It appears the electrical is working properly, but there is either something binding against the glass or the track. Since I had the new stereo installed and speakers installed in the door I have an annoying rattle coming from the passenger door when the stereo is cranked and I want to dynamat it anyway. Sounds like this will finally get me to take care of that problem at the same time.
I won't work on it until my dynamat arrives, but I'll post up something on what I find.

Dave S.

porsche986 06-29-2010 10:46 AM

nono do not take those measures it will be something very simple.
reset normally fixes it, first send them up then send them down but hold for 25 seconds then try.

if not check the fuse i bet its blown.
this normally happens on a dead battery.

Dave S. 06-30-2010 01:28 PM

Thanks, I'll definitely try to reset the windows before ripping the door apart. I can't look at it until this weekend.

roadracer311 06-30-2010 08:18 PM

This is the usual symptom for a failed window regulator. If you search for that term, you'll see some tutorials on what they do when they fail and how to replace them. Try the easy stuff to diagnose it, but 99% chance, you need a new window regulator. People have tried to repair them, but no one has come up with a fix that lasts. I have a failed on in my closet right now. Next time one of mine fails, I'm rebuilding it, using parts from my old failed one.

Dave S. 07-02-2010 10:42 AM

So after trying the reset, with no success, I took the door apart and found that the window has exceessive play in the regulator cabling system allowing the widow to move about 1/2 inch up and down when it isn't rolled all the up or all the way down. The driver's side window shows no such play in the system.
How can this be adjusted so the cables are tighter.
I can't believe the regulator itself is worn out since this car only has 20k miles on it and it's the passenger side, which is used less than the driver's side.

gschotland 07-02-2010 12:25 PM

Stretched cables is the typical reason regulators fail. There's no way to adjust the tension AFAIK. Given the ~$200 cost of a new regulator, somebody would have figured out a fix by now if it was possible. Unfortunately, you've gotta bite the bullet and replace it. Not too bad a DIY, actually. In one of the other regulator threads you'll find a link for really good step-by-step instructions.

Dave S. 07-02-2010 04:35 PM

Fixed for now - Adjusted window regulator cables - Window drop
 
That is exactly what my problem appears to be, the cables need to be adjusted and there is no adjustment. I can't understand how Porshe could design such a POS with no adjustment.

I refuse to spend $200 when I can get the same result for less than 5 cents. I ended making my own adjusters for the cables. It's a little ghetto, but it got the job done. I realized I had to pull the outer sleeve back to tension the cables, just the way the bicycle cable and the throttle cable on my other car are adjusted. I ended up pulling the outer sleeve back from where it attaches to the regulator and putting a wire tie around the collar as a spacer. I did this in a couple of places and while the window still has too much play, it tightened things up enough that it now drops the proper amount and doesn't interfere with the top when you open the door. It was way cheaper and easier than replacing the regulator.
I am very disappointed in the design and I'll find a better fix for this in the future, but for now I have the door back together and it's working again.

http://inlinethumb57.webshots.com/47...600x600Q85.jpg

http://inlinethumb04.webshots.com/47...600x600Q85.jpg

SGM Rick 09-18-2020 10:36 AM

Microswitch or regulator
 
My drivers window doesn't drop enough to open the door without scraping on the top. How do I tell if the problem is the microswitch on the handle or the regulator. The window does not move if I try to push it down.

rexcramer 09-18-2020 11:16 AM

It would help to know what year and how many miles on your vehicle. Try reinitializing the travel limits on your window. Run the window all the way up and hold the button for five seconds, then all the way down and hold for five seconds. My hunch is the regulator cable is stretched and needs to be replaced. IMO use OEM regulators.

Pelican Parts has great DIY articles available; https://www.pelicanparts.com/techarticles/Boxster_Tech/77-BODY-Window_Regulator/77-BODY-Window_Regulator.htm

Starter986 09-18-2020 01:17 PM

I don't welcome the opportunity to have to perform any door repairs.

Last week wife told me the passenger window rear in the 2012 Edge Sport fell. Sure enough...

Granted it's a few miles away from turning 185K.

I removed the plastic door panel to reveal a huge plate bolted on the door... like 9 bolts. Removed them... one was stripped but I manhandled it off (never to be used again). I was held up by what appeared to be a POrsche design (a bolt on one side of the door when the other side would have been more efficient). I tried... but gave up.

I subscribe to the practice of trying to fix it first myself then... if no go... take it in.

Called my glass guy... so I picked up today a window regulator... and will take it to him to remove the old one.. install the new one... button her up... outta there. $125.

Kudos to those guys who are facking with wires... cables...and tolerances.

On another note... wired up and installed the engtine compartment fan manual switch this morning. So... both radiator fans and the engine fan: Done.

Now to find something else to do...

mgfranz 09-19-2020 08:38 AM

When mine was doing this, it turned out to be the door latch assy itself. They can be found used easily enough. https://www.ebay.com/itm/233659722845.

Not hard to swap out if you know the tricks and have the right size 12 point.

tonythetiger 09-19-2020 08:49 AM

if it is dropping at all, or not enough, all indications are the window regulator. Don't bother with a cable tensioner, replace it. 100 dollar part and less than an hour of your time. I have had great experience with the URO, installed 5 or 6 of them over the years and all still working perfectly. Others have derided them
Quick tips:
set the screws on new regualtor to match old as this gets you really close if not perfect on adjustments AND spread the clamps that grab the window in advance. You dont remove the bolt, just loosen it and make sure the rubber glove is seperated. thank me later.
:+)

SGM Rick 09-20-2020 10:36 AM

Quote:

Originally Posted by SGM Rick (Post 624547)
My drivers window doesn't drop enough to open the door without scraping on the top. How do I tell if the problem is the microswitch on the handle or the regulator. The window does not move if I try to push it down.

!997 Boxster with 101,600 miles. Window drops when I put top down but not when I open door. There is no play in the window if I push it or pull it. That's why I think it could be the microswitch.

tonythetiger 09-20-2020 11:52 AM

Quote:

Originally Posted by SGM Rick (Post 624637)
!997 Boxster with 101,600 miles. Window drops when I put top down but not when I open door. There is no play in the window if I push it or pull it. That's why I think it could be the microswitch.

there are three microswitchs, one for interior handle, one for the outer handle and the door latch assembly.
the drop of the windows when lowering the top is not related to the 1/2 inch drop when opening and closing the door.
if it is dropping at all, or not enough, all indications are the window regulator, otherwise, the likely culprit is the doorlatch MS, unless one or the other door handles work.
Most reliable fix is to replace the door latch assembly. Dealer (ouch), pelican (also ouch) ebay around 100 bucks or look for someone on the forum that rebuilds them for you.
NOTE: you need a triplesquare socket to remove and inspect the doorlatch.

mgfranz 09-20-2020 07:17 PM

Quote:

Originally Posted by tonythetiger (Post 624597)
if it is dropping at all, or not enough, all indications are the window regulator. Don't bother with a cable tensioner, replace it. 100 dollar part and less than an hour of your time. I have had great experience with the URO, installed 5 or 6 of them over the years and all still working perfectly. Others have derided them
Quick tips:
set the screws on new regualtor to match old as this gets you really close if not perfect on adjustments AND spread the clamps that grab the window in advance. You dont remove the bolt, just loosen it and make sure the rubber glove is separated. thank me later.
:+)

Good point! If the window moves even a minute amount from either the door handle or the interior handle, look at regulator issues. If you have no movement from the door handle, but the interior handle moves the window, you have a bad door handle. If you have movement from the interior handle but nothing from the door, the interior handle switch is bad. If you have zero movement from either the door or the interior, you have a bad door latch.
Rebuilding them is not always a wise option, our latches were used on almost every 986 and 911 from 1998-2004, go grab a used one.
And forget the option of using a VW or Audi latch, the brains do not talk well to our central alarm unit. Like I said, when mine went bad, latch from a 911 solved my issue. My symptoms were no drop at all from either door or interior.

elav 04-09-2021 06:13 PM

Quote:

Originally Posted by mgfranz (Post 624596)
When mine was doing this, it turned out to be the door latch assy itself. They can be found used easily enough. https://www.ebay.com/itm/233659722845.

Not hard to swap out if you know the tricks and have the right size 12 point.

What is the right size 12-point to remove the bolts that hold the latch in the door?

mgfranz 04-12-2021 05:06 PM

Quote:

Originally Posted by elav (Post 633259)
What is the right size 12-point to remove the bolts that hold the latch in the door?

M8

Once you have removed it once, you will be able to do it in about 20 min.

PLP 05-15-2021 04:17 AM

I am not sure if it is better to start a new thread or steal one... :D
But then - it is very same topic, although slightly different issue.

I went through the learning process and the windows switches operate correctly. I suppose.
One short tap - it goes automatically up or down. Push and hold - will roll until released. Is that right?

Now, the drop.
Drivers side.
When I grab the handle from outside - the window drops enough to clear the roof. However, I must HOLD the handle in pulled up position when opening the door and do it slowly for the window to stay lowered. If I do it too quickly - it will go up.
When closing it (and I managed to open it slowly and the windows is dropped), the window will close.
If I do it too quickly, it will drop only to go up right away. When closing in this situation, I must pull the handle (window drops) and while keeping it pulled, close the door.
From inside - surprisingly it works. I pulled the latch and it glass drops, close from outside - will go up.

Passenger side - does not work at all.

But both sides will drop when opening or closing the roof.

So, what am I looking at here?

Stl-986 05-15-2021 05:14 AM

switches - that is normal
handle - micro switches are bad/disconnected. common issue

elav 05-16-2021 04:01 PM

@PLP - I'm going through the same process. My guess is that the door latch is shot on your driver's door. The inner door handle and outer door handle use cables to unlatch the door latch and it sounds like one may be pulling it slightly differently than the other but my guess is the door latch cam is worn enough that the micro switch that rides on that cam isn't telling the car that the door is open. I had similar issues (my window won't stay down) and just replaced the latch and now it is working perfectly. If you know how to disconnect the door latch from the outside handle (look for a thread I started recently for this info) you can pull the door latch out in about 20 minutes and take a look if your cam is shot or perhaps the rubber boot on the micro switch is torn and keeping it from working consistently. Might be worth the effort to see if you can fix it as it is a $600 part (although you can get OEM for $250, but I think you are better off buying the original brand in this case).

PLP 05-17-2021 07:03 AM

I am a bit confused as to what parts are there and what needs to be replaced...
I found that:

https://www.pelicanparts.com/cgi-bin/supertech/catalog.cgi?action=frameset&return-url=/cgi-bin/supertech/catalog.cgi%3Faction%3Dframeback%26page%3D583&cata log-url=https%3A%2F%2Fwww.pelicanparts.com%2Fcatalog%2 FSuperCat%2F1051%2FPOR_1051_INTPNL_pg2.htm%23item7

and that:

https://www.pelicanparts.com/More_Info/99661312300.htm?pn=996-613-123-00-OEM&SVSVSI=1051&DID=54029

so which one is it?
How many are there?

I am waiting for the book to arrive, so it will help a lot. For now I am lost.

Stl-986 05-17-2021 07:42 AM

there are 2 micros switches. One on side door handle and one for outside handle. Both are known to fail.

elav 05-17-2021 05:39 PM

There are 3 micro switches in each door. I don't know the year of your Boxster, but before ordering the door latch I would call Pelican Parts, give them your VIN and confirm which part is correct for your car. Here is an overview...

- 996-613-125-00-M100 - this is the micro switch for the left outside door handle
- 996-613-126-00-M100 - this is the micro switch for the right outside door handle
- 996-613-123-00-OEM - this is the micro switch for either the right or left inside door handles
- 3B1-837-016-P-M100 - here is an example of door lock mechanism. Determine if you need these (as they are expensive) and then call Pelican Parts with your VIN to figure out which is right for your car. This has a micro switch in it and is the mechanism in your door that contains the actual latch that engages when you close the door.

I've only fixed one door so far but it is my understanding that if you open the outside door latch and the window moves down, the micro switch for the outside door handle is working. If you open the door with the inside door handle and the window moves down, the micro switch in the inside door handle is working. If your window doesn't stay down while the door is open, your door lock mechanism micro switch and/or cam in this mechanism is bad and needs to be replaced. I hope this helps and please confirm any part numbers before ordering as I believe the door lock mechanism can change based on type of security system your car has, etc.

Stl-986 05-17-2021 06:04 PM

Well, you only listed 2 micro switches. The door mechanism isn't considered a microswitch, even if there is one inside it.

PLP 05-17-2021 06:15 PM

Is there any adjustment to them?
Today the passenger door all of sudden worked. Just once... so either the microswitches operate intermittently or something does not pull them far enough.

Stl-986 05-17-2021 06:26 PM

No. When they go bad they just need to be replaced unfortunately. It isn't something that has to be done though, you can just live with it. Had one that had the driver side go bad. I just got used to rolling the window down some before getting out and using the key to close it when I got out. Was really only an issue when it was storming out.

elav 05-22-2021 04:43 PM

@PLP - how are you making out? I fixed the passenger door today. Replaced the 2 micro switches in the door handles and the door latch that has the 3rd micro switch. The door latch mechanism that was in there had a short and actually blew a fuse as I was removing it. Car is now 100%. I actually also had a issue with the spoiler. I’ve seen a lot of videos of people replacing the entire unit but not restoring. After 20+ years the grease isn’t any more. I disassembled that, re- greased it and that is now working perfectly too.

pilot4fn 05-22-2021 08:16 PM

Quote:

Originally Posted by elav (Post 635910)
@PLP - how are you making out? I fixed the passenger door today. Replaced the 2 micro switches in the door handles and the door latch that has the 3rd micro switch. The door latch mechanism that was in there had a short and actually blew a fuse as I was removing it. Car is now 100%. I actually also had a issue with the spoiler. I’ve seen a lot of videos of people replacing the entire unit but not restoring. After 20+ years the grease isn’t any more. I disassembled that, re- greased it and that is now working perfectly too.

Great news:cheers:
Where did you get the microswitces? I need to tackle the same issue on the passenger side door as well.

elav 05-22-2021 08:51 PM

Quote:

Originally Posted by pilot4fn (Post 635916)
Great news:cheers:
Where did you get the microswitces? I need to tackle the same issue on the passenger side door as well.

I bought the door latch from our host but got the inside and outside door handle micro switches from a wrecked car at a pick and pull.

pilot4fn 05-23-2021 07:27 AM

Quote:

Originally Posted by elav (Post 635919)
I bought the door latch from our host but got the inside and outside door handle micro switches from a wrecked car at a pick and pull.

Perfect, thanks :cheers:

elav 05-23-2021 08:40 AM

Quote:

Originally Posted by pilot4fn (Post 635934)
Perfect, thanks :cheers:

I should say that our host sells the micro switches too. Look at the beginning of this tread for the links (but make sure the door latch is compatible with your car).

PLP 05-23-2021 03:28 PM

Quote:

Originally Posted by elav (Post 635910)
@PLP - how are you making out? I fixed the passenger door today. Replaced the 2 micro switches in the door handles and the door latch that has the 3rd micro switch. The door latch mechanism that was in there had a short and actually blew a fuse as I was removing it. Car is now 100%. I actually also had a issue with the spoiler. I’ve seen a lot of videos of people replacing the entire unit but not restoring. After 20+ years the grease isn’t any more. I disassembled that, re- greased it and that is now working perfectly too.

Actually that might be what I face here.
On random occasions a fuse gets blown. No apparent reason.

I have not done anything yet. These are secondary issues. First are tires (actually wheels, going back to OEM, as the 19s rub on rear fenders), tail lights, and suspension inspection.

I will start working on them next week or so.
Funny thing is that I get them to work correctly from time to time... so I hope for a cheap resolution.

Tweetdriver63 02-24-2022 11:45 AM

Sorry if I'm rehashing.

I've read through this thread at least twice.

When my driver's door is closed and the window up (obviously), a little pull on either the inside or the outside handle and I can hear something move/try to move. Release the handle and I can hear it reverse. I think I can even feel something moving. However, there is zero movement of the window glass.

I just want to confirm this is a problem with the door latch? I don't think it's any of the microswitches, since I can hear/feel it trying to do as it should when pulling or releasing both handles.

As I'm sure most of you know, when opening the door, it isn't really a problem if the glass doesn't drop at all. It's only when closing it that it's a issue. I've been living with it by just remembering to push down slightly on the glass as I get in/out of the car so that it will be down a little when I close the door. The window always goes back up once the door is closed.

Tweetdriver63 02-24-2022 04:38 PM

Quote:

Originally Posted by elav (Post 635574)
I've only fixed one door so far but it is my understanding that if you open the outside door latch and the window moves down, the micro switch for the outside door handle is working. If you open the door with the inside door handle and the window moves down, the micro switch in the inside door handle is working. If your window doesn't stay down while the door is open, your door lock mechanism micro switch and/or cam in this mechanism is bad and needs to be replaced. I hope this helps and please confirm any part numbers before ordering as I believe the door lock mechanism can change based on type of security system your car has, etc.

What's the diagnosis if the (driver's side) window doesn't move when you pull either the outside or inside handle, but you can hear something working like it's trying to, and the auto up/down works perfectly when you operate the convertible top.

When I give a short pull (maybe 1/2 inch) on either the inside or outside handle, I can hear -- maybe even feel -- something move, and then hear/feel it move back when I let the handle back in. However, the window glass doesn't move at all.

As it is right now, I just always have to push down slightly on the top of the window before I close the door.

elgyqc 02-24-2022 07:21 PM

Quote:

Originally Posted by Tweetdriver63 (Post 645023)
What's the diagnosis if the (driver's side) window doesn't move when you pull either the outside or inside handle, but you can hear something working like it's trying to, and the auto up/down works perfectly when you operate the convertible top.

When I give a short pull (maybe 1/2 inch) on either the inside or outside handle, I can hear -- maybe even feel -- something move, and then hear/feel it move back when I let the handle back in. However, the window glass doesn't move at all.

As it is right now, I just always have to push down slightly on the top of the window before I close the door.

This is one of the more frustrating problems on the Boxster. I had a similar problem recently... the window moved, but not enough. I fixed it by adjusting the regulator. It seems the cables stretch to the point where the window won't drop. Some regulators have and adjuster (like a bicycle cable). Even with the adjuster fully extended my window was not moving enough, so I added a spacer to take up more slack and the window now drops enough to clear the top. I installed a cheap regulator I bought on eBay and it is still working 3 years later.
Regulators that don't have adjusters can be tightened up by using zip-ties as spacers... there is a thread somewhere on this. I used a short length of fuel hose held in place by a zip-tie.

http://986forum.com/forums/uploads02...1645762837.jpg


This is an earlier thread on another problem that I had with the window... there is some interesting information in it.
http://986forum.com/forums/boxster-general-discussions/78235-door-window-not-dropping-properly-%96-troubleshooting-check-list.html


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