Roof folder rope question

[tolum]

Guys;

I had been battling with that roof rope since last year. That rope looks like a shoe rope. It goes from side to side of the roof just between inside liner and the roof membrane. It is attach on both sides to a kind of plastic eye that is screwed with a 15mm Tork screw. On both ends of the rope, there is a piece of sew fabric.
Questions:

1- Does the rope should be between both velcro as att. pic?

2- With the roof in service mode, when att. to both eyes, does that rope should be louse? Mine is. (See att. pic).

3- Both ends of the rope don't stay attach to the eyes when I operate the the roof from open-close-open. Why? Is there a solution?


Tks

Thierry