Repainting the bumper

[kerplunk]

'03 Boxster, Arctic Silver.

There was a small (unnoticeable) dent on the front bumper. I took it to a local body shop and had them get the dent out and repaint the entire bumper. A few days later, they called me and told me it was ready. As soon as I saw it, I immediately noticed it didn't look right and commented on it. They said it was just the way the sun was glaring on it.

I have driven it for a week and I am 100% unhappy with how it turned out, and I think that it looks HORRIBLE. I called them and politely expressed my displeasure and they said they would absolutely try to make it right for me and fix it. So I am going to bring it in on Tuesday (after the Memorial Day weekend).

My question to you guys... what should I do if they can't match the color? This car is over 7 years old and the original paint has obviously aged. Is it impossible to match this color, or am I just using the wrong place? Would a high-end body shop be able to match the color perfectly?

Here are two pictures so you can cringe with me:

[wanna986]

If I recall correctly, there are at least 3 variances for the Arctic Silver. It does not appear as if they are even close.

Does the shop mix its own paint?

[kerplunk]

On the receipt (for "parts" not labor), it just says:

PaintMaterials:
Qty: 2.5
Sale: $24.00
Extended: $60.00

So the paint cost $60.00+tax... not sure if that helps determine what kind of paint was used. I'm not sure how much paint costs. I called a body shop that the local Porsche dealership recommends and they said their paint is imported directly from Germany... so I don't know.

Anymore information on the 3 variances of Arctic Silver paint would be helpful too. If they can't fix it, I'm going to take it to the Porsche-recommended body shop.

[KevinH1990]

Interesting article here: http://www.autobodysupply.net/Articles.asp?ID=140

Apparently painting plastic (like your bumper) presents special challenges, but a reasonably diligent professional could have come a lot closer to matching the color than your painter.

You may need to take the car to a shop that is accustomed to dealing with auto enthusiasts and our notoriously high standards.

Good luck.

[kerplunk]

A couple things:

1. I used to work in my uncle's paint store for 4 years, so I know that it can be tough matching colors and how what applying it to (plastic versus metal) effects things... but really a primer should take care of most of that, you know? That's it's job. I'm sure it' snot much different for automobiles.

2. The place I got this body work done at is a place that only works on BMWs and Porsches... so that's why I thought I could trust them.

Thanks for the replies!

[boxster6354]

I had bumper, rear deck lid and skirts painted at a local shop that does not specialize in high end cars and it being a 2000 Boxster they were able to match it spot on.

As was said before there are about three variations of the paint color, but even taking that into account they can spray a test piece of material and let it dry to see how it matches prior to painting the whole bumper.

If they could not match or mix paint right the first time I would try to get a refund and go elsewhere, any paint shop that is worth a thing can match up paint regardless if it is years old.


Good luck

[Johnny Danger]

Originally Posted by kerplunk

'03 Boxster, Arctic Silver.

There was a small (unnoticeable) dent on the front bumper. I took it to a local body shop and had them get the dent out and repaint the entire bumper. A few days later, they called me and told me it was ready. As soon as I saw it, I immediately noticed it didn't look right and commented on it. They said it was just the way the sun was glaring on it.

I have driven it for a week and I am 100% unhappy with how it turned out, and I think that it looks HORRIBLE. I called them and politely expressed my displeasure and they said they would absolutely try to make it right for me and fix it. So I am going to bring it in on Tuesday (after the Memorial Day weekend).

My question to you guys... what should I do if they can't match the color? This car is over 7 years old and the original paint has obviously aged. Is it impossible to match this color, or am I just using the wrong place? Would a high-end body shop be able to match the color perfectly?

Here are two pictures so you can cringe with me:

Wanna986 is correct. They used the wrong color code variant.

[kpm]

I currently manage an automotive paint store and can tell you that 92U in BASF Diamont has 6 alternates.

The standard formula matches my 01 Boxster dead on. I'm interested to know what paint line they used.

And make them fix it N/C !!


p.s. I love those wheels !!

[funkdefino]

Originally Posted by kpm

I currently manage an automotive paint store and can tell you that 92U in BASF Diamont has 6 alternates.

The standard formula matches my 01 Boxster dead on. I'm interested to know what paint line they used.

And make them fix it N/C !!


p.s. I love those wheels !!

Is there any way to know for sure what version your car has? I have a 2000 and the sticker in the hood says 92U X1.

[kerplunk]

Well, I have a 2003. I'm really confused about what I should do right now, because when it's not sunny out, the color looks dead on... but in the sun or at night under street lights it looks completely wrong... and it's not because the sun is hitting the bumper and not the hood.

If you like those wheels, you can get the 17-inch version here:
http://shop.wheelsrims.net/porsche-boxster-wheels_rims.html

I have 16-inch.

[wanna986]

Originally Posted by kerplunk

Well, I have a 2003. I'm really confused about what I should do right now, because when it's not sunny out, the color looks dead on... but in the sun or at night under street lights it looks completely wrong... and it's not because the sun is hitting the bumper and not the hood.

Don't know what to tell you. You're making these observations because the match is wrong. Clearly, when it's right, it's right and it's all good.

It seems they are willing to try again and that, at least, is good news. Have them do a few spray-out cards to show you before they go at the bumper again. That way, they save labor and you can get a preview in the hopes of averting another disappointment.

[kpm]

Originally Posted by funkdefino

Is there any way to know for sure what version your car has? I have a 2000 and the sticker in the hood says 92U X1.

The paint store (or body shop) should have what's called an "alternate deck". This will show the different variances in each color.

The shop should then take all the alternates out to the car (which should be clean) and check them under natural sunlight or an artificial day light.

Never let them check your color under a flourescent light...it will be wrong everytime.

In the case of kerplunk his car is darker and yellower than what the bumper is.

Without seeing the car in person, it looks to me like the formula they mixed had either a smaller flake and / or too much white.

Hope this info helps.

[kerplunk]

Thanks again, guys! I'm going to get this fixed no matter what it takes.