unhappy with a repair shop

[dallison]

A couple weeks ago i took in my 2 rear rims/tires/center caps to have them refinished. I was told it may be around 155 for each wheel, but would have to be sent out to get a better idea. Ok no problem. I get teh call and they said it would be about $300 each wheel. They are a 2 pc classic bbs wheel.

So i decide not to have them refinished since it was not worth that much at this time to have them done.

I ask over the phone if the total bill is going to be around $50 for mounting and balancing and the guy wasn't sure.

Sure enough when i went in the bill was exactly $50 plus tax, weird.
So as they are loading them into the back of my car, i notice the center caps are peeling.

I question this and they said that these were the ones they took off the rims when i came in. the one center cap that i took in had a scratch on it from me using a paper clip to remove it. No peeling clear coat, nothing else.

I said i will check the other 2 when i get home, nothing.

So i call back and explain that i can gaurantee that these are not mine. He asks if i am acusing him of stealing and i say no.

So in the end he sticks by his story and even tells me to cancel my check for $53 and i say no since he provided services to me and that it would be fair to pay him, but i wasn't happy about the centercaps.

He called later andd left a message about he has pics of the rims and the centercaps, but i never returned the call and i will cut my losses at that. And i won't ever go back.

He has a ton of high end clients that are usually referred to him and he claims that no one would ever exchange them or anything like that..


that is all.