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Originally Posted by bmussatti
Richard, comments like this are reckless and unnecessary. Not to mention a stereotype. You are a smarter man than this. 
So what if you of German heritage. That gives the the right to bash an entire country? |
I am not bashing an entire country. Let me be clearer. The German car makers exhibit an arrogance (IMHO) that I find puzzling and annoying. I have owned many BMWs, Porsches,, VW, and Mercedes and candidly, my experiences has been consistent. If something breaks, YOU are suspect, it is never THEIR car.
There is nothing reckless in my statements. The man just had a new engine blow and the companies response is to take their sweet time fixing it.
As a customer, I would find this inexcusable. They should be bending over backwards to satisfy this customer (IMHO). This is not a $15K cCvic, it is a Porsche.
As a country, Germany is well know for their engineering. I don't think anyone would accuse them of being warm and fuzzy, nor are they know for their customer satisfaction.
Data abounds on this fact by the way.
Cultures are the way they are. The reputation is not borne out of thin air.
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