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Old 09-23-2007, 08:55 AM   #1
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Join Date: Feb 2006
Location: Illinois
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I wish I was rich Franco I think the dealer thinks I am for sure...lol

Hey B - not sure about the brake fluid, I thought he mentioned changing fluids and I assumed it was all part of the service, but they never said what they did other than it looks good, come pick it up, here is the invoice....

Nick - I didn't want to say it and sound like I was just complaining BUT their service does absolutely suck, I have had nothing but bad luck there....once they toook my car for a week and when I called for status, the service didn't even know it was dropped off....

I did leave 3 voicemails for the service guy before getting a call back, and I has to track it down to find out it was ready....overall I give them an F minus for service....

only problem is that they are SOOO close to my house and I get the loaner...I already filled out my first bad survey on them. I really couldn't decide if I was going to do it or not but I just did....hopefully the guy that gets it will care about it....
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Old 09-23-2007, 07:40 PM   #2
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super66,

I agree. They are right next to my office, and the loaner is nice ( although they gave me an Accord )

Don't hold your breath on getting a response from the survey. I have returned two with less than stellar comments and have never received any follow up...

Nick
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