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I believe he's talking about the foam inserts that are located where the convertible mechanisms are located. Here I am the parts guy and I dont even know what they're called. As for replacing them, you'll want to remove your top. Three bolts on each side, tension cable and the control arm. It takes about 15 minutes and it helps if you have someone there with you. Once you get the top out of the way it's pretty self-explanatory.
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Woody
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